Amalia Beauty Shipping Policy
At Amalia Beauty, we are committed to delivering our premium Moroccan products to customers around the world with reliable and efficient service. Below are the details of our shipping policy:
Shipping Locations
We ship internationally from our warehouse in Marrakech, Morocco. There are no restrictions on the countries we serve.
Shipping Carriers
We primarily use FedEx for our shipments, but we may also utilize Aramex, UPS, or DHL depending on the destination and shipping requirements.
Shipping Costs
- Free Shipping: Orders over $40 qualify for free shipping.
- Standard Shipping Fee: For orders under $40, a flat rate of $11 applies.
Delivery Times
- Estimated Delivery: On average, deliveries take 7 business days from the date of shipment.
- Order Processing: Orders are processed on business days and during holidays but not on weekends.
Tracking Your Order
All shipments include a tracking number.
- You can access your tracking information via email, our website chat, or by contacting us directly at sales@amaliabeauty.com.
Lost, Damaged, or Delayed Shipments
- Lost or Damaged Items: We will resend any lost or damaged products at no additional cost.
- Delayed Shipments: If a shipment is delayed, we will ensure its prompt delivery.
- Wrong or Missing Items: In cases of incorrect or incomplete orders, we will provide a refund or resend the correct products.
Returns & Refunds for shipping :
- Return Shipping Costs: Amalia Beauty will cover the cost of return shipping for all eligible returns or exchanges.
- Refunds: We do not refund the original shipping costs for returned items.
Special Considerations
- We do not require a signature upon delivery.
- All shipments are sent directly from our warehouse in Marrakech, Morocco, ensuring authenticity and quality.
