Amalia Beauty Return and Refund Policy

At Amalia Beauty, customer satisfaction is our top priority. While we do not accept returns, we strive to ensure every customer has a seamless experience with our products. Below is our comprehensive Return and Refund Policy:

Eligibility for Refunds

• We do not accept product returns for any reason. However, we do offer refunds under specific circumstances, as outlined below.
• All products are non-returnable, including sale items, custom orders, and opened products.

Refund Policy

Refund Process

• Refunds are issued to the original payment method or as store credit, based on customer preference.
• Shipping costs are refundable.

Refund Timeline

• Refunds are processed within 5 business days of verifying the issue.

Partial Refunds

• We do not offer partial refunds for items that are used or damaged.

Damaged, Defective, or Incorrect Items

• If you receive a damaged, defective, or incorrect product, we will either:
  • Refund the purchase price.
  • Send a replacement product at no additional cost.
• Customers must provide proof of the issue, such as photos of the damaged or incorrect item.

No Return Shipping

• No returns are required. Simply contact us to resolve any issues.

Exchanges

• We do not offer exchanges for any products.

International Orders

• Our refund and replacement policies apply equally to domestic and international customers.
• No returns are accepted, regardless of location.

How to Request a Refund or Replacement

• Contact us at sales@amaliabeauty.com or via WhatsApp at +212 652 171 393 to report any issues and initiate a refund or replacement process.
• Our customer support team will assist you promptly.